Shipping policy
Shipping Destinations:
We proudly ship our products both within the United States and internationally. Wherever you are, we'll deliver our fabulous items right to your doorstep!
Shipping Cost:
For all orders within the United States, shipping is completely free! For international orders, shipping charges will be calculated at the checkout based on the destination country and the weight of the package.
Estimated Delivery Time:
- United States Orders: The estimated delivery time for orders within the United States is generally 5 to 8 business days (Monday to Friday) from the date of purchase. Please note that this time frame is an estimate and may vary depending on external factors, such as weather conditions or postal service delays.
- International Orders: International deliveries typically take between 5 to 14 business days (Monday to Friday) to arrive at the destination country. However, please be aware that customs processing and local postal services may cause slight delays.
Order Cut-Off Time:
To ensure timely processing of your order, please place your order before 04:00 PM EST. Orders placed after the cut-off time will be processed on the next business day.
Order Handling Time:
Our team works diligently to process and pack your orders. The standard order handling time is 1 to 2 business days (Monday to Friday) from the date of purchase. Please note that weekends and public holidays are not considered business days and may result in slightly longer handling times.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing your tracking information. This will allow you to track the status of your package and estimate its delivery date.
Delivery Process:
For your convenience, we utilize reliable shipping carriers to deliver your orders promptly and securely. Please ensure that you provide accurate and complete shipping information during checkout to avoid any delivery issues.
Shipping Delays:
While we do our best to ensure timely delivery, occasional shipping delays may occur due to unforeseen circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your understanding.
Order Modifications and Cancellations:
If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, modifications or cancellations may not be possible.
Undeliverable or Returned Packages:
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, or if the package is not claimed from the courier's facility after multiple delivery attempts, the customer will be responsible for any additional shipping fees required for reshipping.
Damaged or Lost Packages:
While we take every precaution to ensure your package arrives in excellent condition, we understand that unforeseen circumstances may occur during transit. In the event of a lost or damaged package, please reach out to our customer support team immediately, and we will work with the shipping carrier to resolve the issue.
Should you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. Thank you for choosing BoogzelClothing.com, and we hope you enjoy your shopping experience with us!
Contact Info :
Email : hello@boogzelclothing.com
Call Us at +33 6 19 23 25 61.
