Shipping policy
Welcome to BoogzelClothing.com! We're delighted to offer our customers a hassle-free and enjoyable shopping experience. Below, you will find important information regarding our shipping policy for orders to different countries
Shipping Destinations:
We proudly ship our products both within the United States and internationally. Wherever you are, we'll deliver our fabulous items right to your doorstep!
Shipping Cost:
We provide complimentary standard shipping to all countries, including the United States, Australia, the United Kingdom, Canada, and European Union member states, without any minimum order requirement. Expedited shipping costs will be determined during the checkout process, taking into consideration the destination country and the package's weight.
United States – Free Standard Shipping
Australia (International) – Free Standard Shipping
Canada (International) – Free Standard Shipping
European Union (International) – Free Standard Shipping
United Arab Emirates (International) – Free Standard Shipping
United Kingdom (International) – Free Standard Shipping
Customs fees, duties & taxes
Import duties and taxes may apply upon receipt of international orders. These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:
Country/location of origin of the purchased product
Local VAT rates
Local import taxes
It is your responsibility to pay these charges if and when asked to by your local authorities
Estimated Delivery Time:
International deliveries typically take between 7 to 14 business days (Monday to Friday) to arrive at the destination country. However, please be aware that customs processing and local postal services may cause slight delays.
United States: typically take between 5-12 business days (Monday to Friday)
Canada: typically take between 5-12 business days (Monday to Friday)
Australia: typically take between 5-12 business days (Monday to Friday)
European Union & International deliveries typically take between 7 to 14 business days (Monday to Friday)
United Arab Emirates: typically take between 5-12 business days (Monday to Friday)
United Kingdom (International) – typically take between 5-12 business days (Monday to Friday)
Order Cut-Off Time:
To ensure timely processing of your order, please place your order before 04:00 PM EST. Orders placed after the cut-off time will be processed on the next business day.
Order Processing Duration: It's important to note that the complete order processing procedure, spanning from order placement to shipment, might extend up to 5 business days. This timeframe encompasses the various stages associated with order preparation and verification, ensuring accuracy and customer contentment
Order Handling Time:
Our team works diligently to process and pack your orders. The standard order handling time is 1 to 2 business days (Monday to Friday) from the date of purchase. Please note that weekends and public holidays are not considered business days and may result in slightly longer handling times.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing your tracking information. This will allow you to track the status of your package and estimate its delivery date.
Delivery Process:
For your convenience, we utilize reliable shipping carriers to deliver your orders promptly and securely. Please ensure that you provide accurate and complete shipping information during checkout to avoid any delivery issues.
Shipping Delays:
While we do our best to ensure timely delivery, occasional shipping delays may occur due to unforeseen circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your understanding.
Order Modifications and Cancellations:
Cancellations
To ensure we're able to provide our speedy, next-day dispatch offer
- Orders can be cancelled within 24 hours of purchase. After this period, your order is processed for shipping and can no longer be cancelled.
- However, you're welcome to request a return and refund once the order arrives.
Order Changes
- Any changes to your order - including name, address, or other details - must be requested within 24 hours of placing the order.
- We cannot guarantee that updates requested after this time can be applie
Undeliverable or Returned Packages:
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, or if the package is not claimed from the courier's facility after multiple delivery attempts, the customer will be responsible for any additional shipping fees required for reshipping.
Damaged or Lost Packages:
While we take every precaution to ensure your package arrives in excellent condition, we understand that unforeseen circumstances may occur during transit. In the event of a lost or damaged package, please reach out to our customer support team immediately, and we will work with the shipping carrier to resolve the issue.
Disclaimer
- We are not responsible for issues resulting from errors in the shipping address or recipient name provided by the customer, including undelivered or lost packages.
- We are also not responsible for stolen packages, or for failed deliveries where the courier was unable to access the delivery location.
- Before placing your order, please double-check that your shipping information is correct and that the delivery location is accessible.
- While we do not require a mobile phone number, providing one can help couriers ensure smooth delivery and reduce the risk of delivery problems.
Should you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. Thank you for choosing BoogzelClothing.com, and we hope you enjoy your shopping experience with us!
Contact Info :
Email : hello@boogzelclothing.com
Call Us at +15854451331
